| Trust | We believe in the mutual understanding of expectations based on consistent leadership, professionalism, integrity, respect, and appropriate confidentiality. |
| Honest | We endeavor to always provide true information to members of the public. We believe in building trust as a foundation for our interaction with ALL stakeholders. |
| Integrity | We shall uphold the truth and do what is right in the execution of our mandate. |
| Efficiency | We endeavor to provide the best possible outcome in the least wasteful manner in the execution of our mandate. |
| Accountability | We set out to accomplish the things we declare to do knowing that the public can count on us. |
| Responsibility | We shall embrace opportunities to contribute to the health security of the country. |
| Respect | We have a diverse workforce of different professions, and we accept everybody for who they are. |
| Teamwork | ZNPHI believes in shared ideas and responsibilities among our workforce in the execution of its mandate. |